Alice in ATS-Wonderland

Original Article by Lora Waugh for Hospitality Careers
Posted Wednesday, March 13, 2013

It is 4:00 a.m., the lights are still off, and I have 1,568,450.09 resumes in my file folders.  …I wish people would think before stuffing me with unusable data: I spend more time filtering clutter than I spend mining good resumes. If only, I could tell applicants how to improve their odds of getting a phone call! I am just a robot, however, or more precisely a computer program collecting thousands of records, worldwide, 24/7, searching to find and forward the top 10 candidates for a job.

It’s tiring. I navigate through masses of data, adjusting every screen, so my boss can see the right details at any stage of the hiring headache. The resumes arrive from job boards through the Applicant Tracking System’s (ATS) front-end, extracting the figures, easing data migration, and feeding the monster database on the company’s website—a flash of my profile from Wikipedia.

…Oh look! Here’s Alice again—a quick thinker, swift troubleshooter, energetic, witty and resourceful. Continue reading